What each door adds to the bill
One line on the invoice moves when the door moves, and it is not the big one. Here is what each door charges, what the payment method takes, and how to price the parcel before you commit to buying the find.
What the door costs
The only line the door controls
Of everything you will pay, the door sets exactly one item: the purchasing service fee. The price of the thing is the seller's, the domestic delivery to the warehouse is the seller's, and the whole international charge is decided later by weight, line and destination, long after the door is behind you. So this page is short on purpose. It prices the six doors and points at the operator's own fee page for the rest; what becomes of the money if the order is cancelled is on the after-you-pay page. help centre fees, 34, read 2026-10-10
Two charges are worth knowing before you choose a door, because neither is on the fee table. Customs declaration runs about CN¥8.00 a parcel, varying with the shipping method. And the payment method itself takes a cut at checkout: the screen in the picture lists a handling fee per method, and paying from your Superbuy balance carries none, which is why topping the balance up once beats paying by card four times.
By door
The service fee each door adds
The operator's table has four rows. Read as doors: the capture door and the 1688 door are the free row; the second-hand door is the CN¥20 row for Xianyu, Zhuanzhuan and Paipai and the 10% row for Kongfz and the rest; the manual-form door is the 10% row; the Expert Sourcing door is the last row, with its CN¥15 prepayment inside the minimum. The forwarding door has no row because nothing is purchased; you pay the second bill only. help centre 1205, 1445, 1443, read 2026-10-10
| Where the find is listed | Service fee |
|---|---|
| Taobao, Tmall, 1688, Vipshop, Amazon, Dangdang, Yihaodian, JD.com, Weidian and Yupoo | free of charge |
| Xianyu, Paipai, Zhuanzhuan | CN¥20, printed as per DI on the fee table and as per DO in the help article; the two official pages disagree on the unit |
| Other platforms (Tmall Global, Kongfz, Xiaohongshu, Pinduoduo, Dewu, Douyin, Bilibili and others) | 10% of the order amount, minimum CN¥10, maximum CN¥20 |
| Expert Sourcing consultation | 10% of the order amount, minimum CN¥20, maximum CN¥300, including a CN¥15 prepaid consultation fee |
The table leaves out two things that change what you pay. The "other platforms" row is capped at CN¥20, so past about CN¥200 of goods that fee stops growing and is effectively a flat CN¥20; the Expert Sourcing row keeps climbing to CN¥300. The Expert Sourcing row is capped at CN¥300 and refunded in full if nothing is found, but not refunded once the item is stocked. The fee page in the picture presents the same four rows as cards.


Estimate
Shopping Enquiry: the second bill before you pay the first
The international charge cannot be worked out from the catalogue card, because the card has no weight on it. Shopping Enquiry is the operator's answer: for CN¥9.9 per item the buyer asks the seller for weight and dimensions, and the warehouse comes back within 24 hours with recommended routes and an estimated international cost, before you buy. If the seller cannot give a weight, the fee is refunded. help centre 1467, read 2026-10-10
For a quicker guess, the operator's shipping calculator takes destination, warehouse, weight, size and item category and lists lines with cost and transit time. The delivery types table in the picture is from the order guide and shows what such a list looks like, with example costs that are not today's prices. Parcels over 10 kg, or many units of one item, are likely to be read as commercial at customs. help centre freight, 26, read 2026-10-10
Calculator
The shipping calculator, as the operator lays it out
Destination, warehouse, weight, size and item category, then a list of lines filtered by sort order, shipping service, import fees and shipping time. It is the tool to run again after a rate adjustment, which the updates page tracks: three of the six most recent announcements were rate changes on named lines, counted from the operator's announcements page on help centre freight, read 2026-10-10.

Exchange rate
The charge that applies at every door at once
Here is the part the door cannot protect you from. Every door prices in CN¥, and your card does not. The conversion happens on the whole CN¥ total, so it lands on the item, on the seller's domestic delivery and on the door's own fee together, which means a free door is not a free order. Your account can show CN¥ or US$, everything converts from the CN¥ figure, and if you pick the non-CN¥ display then only your balance and MasterCard remain as payment methods. A cancelled order comes back at the rate in force when you paid, so a refund rarely matches the number you remember. help centre 1102, 1206, read 2026-10-10
Scale: only two agents in that whole set charge a service fee on the standard platforms at all, so a headline of zero fee separates almost nobody; what varies is the exchange rate each agent applies when it converts your CNY total, and that gap over the mid-market rate is where the margin sits. In a comparison of 34 agents dated 2026-10-02, this operator's rate sat +8.6% above the mid-market rate, meaning the rate banks quote each other and the one a currency converter shows you. It charges nothing to buy on the standard platforms, so that figure is also its all-in cost. Across the whole set, all-in ran from +0.4% to +18.1%, and on a CN¥2,000 order the distance between the two ends is worth more than every service fee on this page added together. Four of the others, same comparison:
- CSSBuy: +0.4% on the rate but a 6% service fee on top, so +6.4% all in, the only fee-charging agent on this list, 90 days free storage
- Eastmallbuy: +9.7%, all of it the rate, no service fee, 90 days free storage
- Kakobuy: +8.5%, all of it the rate, no service fee, 100 days free storage
- Sugargoo: +0.4%, all of it the rate, no service fee, 100 days free storage
A markup is one day's reading and will have moved by the time you get here, which is why the date travels with it. Published terms such as a free storage period move far less. Weigh the two against the order actually in front of you: on a small, fast order the door's fee decides it, and on a large one the rate does.

Add-ons
The add-ons, and the two units they are priced in
DO is one order; DI is one stored item. The operator prices order-level add-ons per DO and item-level add-ons per DI, and the prices below are the ones that touch a find before it ships: help centre 1444, 3476, 1467, 1388, 1112, 1393, 1391, read 2026-10-10
| Add-on | What it buys | Price |
|---|---|---|
| Speedy Response | the buyer responds within 1 hour for orders paid 09:00 to 18:00 Beijing time, before 10:00 the next day otherwise; purchasing step only | CN¥5.00 per order (DO) |
| Small Amount Advance Payments | differences up to CN¥50 per order are prepaid for you, up to three open orders (CN¥150), trial service since 19 June 2025 | no fee; you repay the advance |
| Shopping Enquiry | the buyer asks the seller for weight and dimensions and the warehouse estimates routes and international cost before you buy; refunded if the seller cannot give a weight | CN¥9.9 per item |
| Split Order / Discard Item | separate gifts, batteries or liquids into their own order or discard them; discarding ends the return right and the item is unsealed for the check | CN¥2.00 per item (DI) |
| Detailed Photo | you name the angle or the measurement; a shot that comes back blurred, dark or cropped is retaken for nothing | CN¥2.00 a shot; the third and every shot after it cost half that |
| Model Try-on Photos | you give a height, weight and shoe size and the operator arranges the closest live model it can, four angles; it says in the same clause that it cannot promise an exact match, and bikinis, intimate and very revealing clothing are excluded | CN¥30.00 per item |
| Extend Storage Period | up to six months per purchase | CN¥10 per month |
Storage follows the same unit: 90 days free, then CN¥0.1 per item per day to day 180. Extend Storage Period is CN¥10 per month, up to six months per purchase. help centre 1439, read 2026-10-10
